What an incredible honour! We are absolutely delighted to share the news of our recent achievements at the Licensed Catering and News Awards. Elephant Rock Hotel was highly commended for Hotel of the Year (under 75 rooms) and, even more excitingly, named the winner of Outstanding Customer Service.
Thank you so much to the LCN Awards for such a marvellous evening celebrating the best in hospitality.
‘The Judges recognised the Elephant Rock for going above and beyond for their guests and were truly impressed. They highlighted the hotel’s consistently high standards, from a seamless, engaging reservation process to an exceptionally warm welcome and proactive, attentive service throughout the entire stay. A team that’s professional, friendly and genuinely dedicated to guest care, Elephant Rock Hotel delivers a customer experience that’s nothing short or exceptional’
Thank you so much to our wonderful team, it was great to see them receive this wonderful recognition.