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Accessibility Policy

Accessibility Guide for Elephant Rock Hotel

At Elephant Rock Hotel, we are committed to ensuring a comfortable and inclusive stay for all guests. Below is a detailed overview of our accessibility features designed to accommodate individuals with mobility, hearing, and other needs.

Accessible Rooms

  • Ambient Disabled Room: Located on the ground floor, this room is designed for wheelchair users and includes:
  • Extra space around the beds for easy maneuverability.
  • Wider doorways to accommodate wheelchairs.
  • Accessible bathroom with rails, shower seat, emergency alarms, and two sinks.
  • Twin beds configuration for flexibility.
  • Inspection Certified: The room has been inspected by building control and meets all accessibility requirements.

Mobility Features

  • Front Wheelchair Lift: A wheelchair lift is available at the hotel’s entrance, ensuring easy access for guests with mobility challenges.
  • Lift Access to All Floors: Elevators provide access to all floors of the hotel, allowing guests to navigate the property seamlessly.

Safety Features

  • Deafguards: Available for guests who are hard of hearing. These devices alert users in case of emergencies such as fire alarms.
  • Evacuation Chairs: In the event of a fire or emergency, evacuation chairs are provided to assist guests with mobility impairments.

Additional Accessibility Amenities

  • Guide Dogs Permitted: Guests are welcome to bring guide dogs to assist with their stay.
  • Accessible Parking: Dedicated parking spaces for disabled visitors are available near the entrance.
  • Well-Lit Corridors: All corridors are brightly lit to aid navigation.