Accessibility Policy
Accessibility Guide for Elephant Rock Hotel
At Elephant Rock Hotel, we are committed to ensuring a comfortable and inclusive stay for all guests. Below is a detailed overview of our accessibility features designed to accommodate individuals with mobility, hearing, and other needs.
Accessible Rooms
- Ambient Disabled Room: Located on the ground floor, this room is designed for wheelchair users and includes:
- Extra space around the beds for easy maneuverability.
- Wider doorways to accommodate wheelchairs.
- Accessible bathroom with rails, shower seat, emergency alarms, and two sinks.
- Twin beds configuration for flexibility.
- Inspection Certified: The room has been inspected by building control and meets all accessibility requirements.
Mobility Features
- Front Wheelchair Lift: A wheelchair lift is available at the hotel’s entrance, ensuring easy access for guests with mobility challenges.
- Lift Access to All Floors: Elevators provide access to all floors of the hotel, allowing guests to navigate the property seamlessly.
Safety Features
- Deafguards: Available for guests who are hard of hearing. These devices alert users in case of emergencies such as fire alarms.
- Evacuation Chairs: In the event of a fire or emergency, evacuation chairs are provided to assist guests with mobility impairments.
Additional Accessibility Amenities
- Guide Dogs Permitted: Guests are welcome to bring guide dogs to assist with their stay.
- Accessible Parking: Dedicated parking spaces for disabled visitors are available near the entrance.
- Well-Lit Corridors: All corridors are brightly lit to aid navigation.